COMMUNICATION SERVICES

NorCal Services for Deaf and Hard of Hearing (NorCal) provides communication services, i.e., American Sign Language Interpreting and Real Time Captioning services, to individuals, businesses and organizations who are covered by Section 504 of the Rehabilitation Act, Titles II and III of the Americans with Disabilities Act (ADA) and other state and federal laws requiring the provision of auxiliary aids and services necessary to ensure effective communication with Deaf, Hard of Hearing, or Deaf Blind persons.

Upon completion of a current service agreement, NorCal will provide services on an as-needed-basis to the customer, subject to availability of staff and subcontractors. Services are provided in wide variety of settings to include but not limited to Medical, Mental Health, Business, Legal, Performances and any situation where the Deaf and Hard of Hearing individual(s) needs effective communication.

NorCal uses Interpreters that hold certifications with RID (Registry of Interpreters for the Deaf), NAD (National Association of the Deaf) and/or ACCI (American Consortium of Certified Interpreters). NorCal also uses qualified, pre-certified interpreters. To obtain certification, most interpreters have completed professional Interpreter training and have professional interpreting experience. Maintenance of certifications requires the Interpreter to attend workshops and seminars verified by Continuing Education Units (CEU) in the field of interpreting.

OUR SERVICES INCLUDE

AMERICAN SIGN LANGUAGE INTERPRETING

NorCal offers a wide range of interpreting and transliterating services to match virtually any environment, scenario or audience.

REAL-TIME CAPTIONING

Services include on-site and remote CART.

CERTIFIED DEAF INTERPRETER (CDI)

A relay/intermediary interpreter who provides cultural and linguistic expertise. CDIs are native signers professionally trained in facilitating communication during complicated and sometimes emotional situations

VIDEO REMOTE INTERPRETING (VRI)

VRI connects the sign language interpreter with customers via the Internet and a video screen. The English speaker and ASL user are in the same room while an interpreter appears onscreen to interpret the conversation.

ON-SITE INTERPRETING

On-site interpreting takes place face-to-face between English speakers and sign language users. Our experienced and highly qualified interpreters are ready to facilitate communication in a variety of settings such as doctors offices, classrooms and concerts.

REAL-TIME CAPTIONING

Services include on-site and remote CART, C-Print, TypeWell, notetaking, and post-production transcription.

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