NorCal Services for Deaf and Hard of Hearing (NorCal) provides communication services, i.e., interpreting and real time captioning, to individuals, businesses and organizations who are covered by Section 504 of the Rehabilitation Act, Title II and Title III of the Americans with Disabilities Act (ADA) and other state and federal laws requiring the provision of auxiliary aids and services necessary to ensure effective communication with Deaf, Hard of Hearing, or Deaf Blind persons.

Upon completion of opening an account, NorCal will provide services on an as-needed-basis to the customer, subject to availability of staff and subcontractors. Services are provided in various settings such as Medical, Corporate, Legal, Performances and any situation where the Deaf and Hard of Hearing individual(s) would be in need of effective communication.

NorCal uses Interpreters that hold certifications with RID (Registry of Interpreters for the Deaf), NAD (National Association of the Deaf) and/or ACCI (American Consortium of Certified Interpreters). To obtain certification, most have completed professional Interpreter training and have professional interpreting experience. Maintenance of certifications requires the Interpreter to attend workshops and seminars verified by Continuing Education Units (CEU) in the field of interpreting.